MITS
855-7832
musicits [at] indiana [dot] edu (Contact MITS)
Philip Ponella
Director of Music Information Technology Services
Simon M275c
855-2970
pponella [at] indiana [dot] edu
Phil's primary position is to provide leadership and overall management of the music library, including oversight for public services, technical services, management of library collections, and supervision and evaluation of staff. In coordination with these responsibilities he also:
- Manages and coordinates the use of technology (computing, recording/audio-video, networked information resources, telecommunications) at the Jacobs School of Music.
- Assists, plans with, and guides academic and administrative departments in their use of information, computing, telecommunications and audio/video technology.
- Supervises and coordinates the work of the Music Information Technology Services Department.
- Prepares and monitors strategic plans, budgets, and vendor contracts.
- Acts as JSoM's liaison to other University technology departments and represents JSoM on technology- related committees.
- Works with faculty, staff, and students to ensure appropriate level of technology in classrooms, studios, offices and labs.
- Collaborates with faculty on the development of technology-based curricula.Oversees the development of non-curricular training courses, workshops, and seminars in topics relating to administrative and academic uses of technology.
IT Support:
Neha Martin
Manager of IT Services
Simon M369
855-7832
ncmartin [at] iu [dot] edu
Provides the following services to Jacobs School of Music departments:
- Prepares and designs reports as requested by school administrators.
- Provides training and support for administrators, faculty and staff in the use of customized and commercial software applications.
- Interfaces with the UITS Student Technology Centers staff to ensure proper installation and support for music applications on the 130 publicly accessible workstations in the William & Gayle Cook Music Library.
- Provides support for the technology installed in JSoM classrooms.
- Provides software support for music related applications and MIDI hardware.
- Provides Macintosh support to JSoM faculty and staff.
- Assists faculty wishing to integrate technology into their courses.
Zach Coates
IT Support Specialist
Simon M383A
855-7832
zcoates [at] indiana [dot] edu
Provides the following services to Jacobs School of Music departments:
- Provides leadership and guidance in the hardware acquisition process.
- Assists in planning new hardware configurations and purchases.
- Investigates and evaluate new hardware and software products.
- Serves as a point of contact with vendors.
- Provides pre-purchase consulting for capital budget planning.
- Installs new hardware and software.
- Disposes of retired hardware.
- Maintains computer inventory lists.
- Coordinates with the Jacobs School of Music Facilities office to maintain inventory in the CAMS system.
- Supports desktop “infrastructure,” e.g. operating systems.
- Provides software support for faculty, staff and students; when necessary refers users to other campus consulting resources.
- Responds to requests to diagnose problems and makes appropriate referrals for operating system and applications software issues.
- Educates and assists users in “backup and restore” processes.
- Educates and assists users in virus protection software and processes, and assist with the eradication of viruses where necessary.
- Alerts the Jacobs School community about desktop security situations and provides prompt guidance.
- Provides basic network management.
- Advises/assists users with network security.
- Provides the first level resolution of network issues.
- Contacts UITS Telecommunications for 2nd level resolution of network issues.
- Manages IP addresses, remote and campus network access processes.
- Upon notification, investigates possible security problems.
Application Development:
Andrew Aders
Systems Analyst/Database Programmer
Simon M367
856-0153
awaders [at] indiana [dot] edu
Provides the following services to Jacobs School of Music departments:
- Designs, implements, develops and maintains administrative database systems.
- Interfaces local school databases with campus systems, including registrar, bursar, admissions, purchasing etc.
- Prepares and designs reports as requested by school administrators.
- Provides training and support for administrators, faculty and staff in the use of customized and commercial software applications.
Jayashree (Jay) Narayanan
Systems Data Programmer Analyst
Simon M371
855-4727
jnarayan [at] iu [dot] edu
Provides the following services to Jacobs School of Music departments:
- Designs, implements, develops and maintains administrative database systems.
- Interfaces local school databases with campus systems, including registrar, bursar, admissions, purchasing etc.
- Prepares and designs reports as requested by school administrators.
- Provides training and support for administrators, faculty and staff in the use of customized and commercial software applications.
Jeff Schultz
Systems Analyst/Database Programmer
Simon M365
856-3328
jefschul [at] indiana [dot] edu
Provides the following services to Jacobs School of Music departments:
- Designs, implements, develops and maintains administrative database systems.
- Interfaces local school databases with campus systems, including registrar, bursar, admissions, purchasing etc.
- Prepares and designs reports as requested by school administrators.
- Provides training and support for administrators, faculty and staff in the use of customized and commercial software applications.
Multimedia Production:
Anthony Tadey
Lead Multimedia Production Specialist
Simon M087
855-6061
atadey [at] indiana [dot] edu
Provides the following services to Jacobs School of Music departments:
- Directs and serves as project manager for media/online related projects.
- Makes technical decisions necessary to produce and deliver media across a wide range of formats and platforms to include broadcast, webcast, DVD or online formats.
- Researches, installs and supports equipment related to interactive distance education and streaming performance activities in studios, classrooms, labs, and performance venues.
- Supervises and coordinates production activities related to the creation and use of audio, video, digital and e-learning programs in support of classroom presentation, computer based instruction, distance education, live streaming, and online academic functions.
Cyrus Resur
Multimedia Production Specialist
Simon M277
856-4811
cresur [at] iu [dot] edu
Provides the following services to Jacobs School of Music departments:
- Directs and serves as project manager for media/online related projects.
- Makes technical decisions necessary to produce and deliver media across a wide range of formats and platforms to include broadcast, webcast, DVD or online formats.
- Researches, installs and supports equipment related to interactive distance education and streaming performance activities in studios, classrooms, labs, and performance venues.
- Supervises and coordinates production activities related to the creation and use of audio, video, digital and e-learning programs in support of classroom presentation, computer based instruction, distance education, live streaming, and online academic functions.